Privacy Policy
Effective Date: January 1, 2025
Last Updated: May 28, 2025
Introduction
At J. Henry Plumbing, LLC ("we," "our," or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide when visiting our website (https://www.jhenryplumbing.com) or using our services. We are committed to complying with all applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect the following types of data:
a) Non-Personal Information (anonymous data):
- Browser type, operating system, device details
- Website usage data (pages viewed, session duration, click activity)
- IP addresses for analytics
b) Personal Information (identifiable data):
- Name, email, phone number, and mailing address
- IP address and geolocation data
- Details submitted through forms or inquiries
2. How We Collect Your Data
Information is collected through:
- Forms submitted via our website
- Cookies and web tracking tools (see Section 6)
- Third-party analytics (e.g., Google Analytics)
- Direct communications including calls, emails, or messages
3. Legal Basis for Data Processing
We process your data under the following legal bases:
- Consent – You voluntarily provide information
- Legitimate Interests – Improving service, preventing fraud, and delivering support
- Contractual Necessity – To fulfill service-related obligations
- Legal Requirements – When required by applicable laws
4. How We Use Your Data
We use collected information to:
- Respond to service requests and provide support
- Improve website performance and user experience
- Run targeted advertisements through trusted platforms
- Analyze trends and optimize our service offerings
- Fulfill legal and regulatory obligations
5. Third-Party Sharing & Advertising
We do not sell your personal data. However, anonymized data may be shared with trusted partners for:
- Site analytics (Google Analytics)
- Advertising and retargeting services
- IT and hosting support
To opt out of advertising tracking, visit:
- Google Ads Preferences: http://www.google.com/ads/preferences/
- Network Advertising Initiative: http://optout.networkadvertising.org/
6. Cookies & Tracking Technologies
We use cookies to:
- Save user preferences
- Monitor website performance
- Deliver relevant advertisements
Cookies can be managed in your browser settings. Learn more at: https://policies.google.com/privacy?hl=en-US
7. Data Security Measures
To protect your data, we implement:
- SSL encryption
- Firewalls and anti-intrusion systems
- Controlled access to data
- Regular audits and updates
Although we follow best practices, no online platform is completely secure. In case of a breach, we will notify affected users within legally required timeframes.
8. Data Retention & Deletion Requests
We retain personal data only as long as needed for:
- Providing services
- Meeting legal and contractual obligations
- Resolving disputes
To request data deletion, contact:
Email: service@jhenryplumbing.com
Phone: (256) 585-5483
9. Your Rights Under GDPR & CCPA
You may have the right to:
- Access your stored personal data
- Correct inaccurate information
- Request deletion of your data
- Limit how we process your information
- Opt out of marketing communications
To exercise your rights, use the contact information provided below.
10. Minors & Children’s Privacy
Our website and services are intended for users 18 and older. We do not knowingly collect data from children under 13. If such information is discovered, it will be promptly deleted. Contact us if you believe a minor has submitted data.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy as needed. Any material updates will be posted on our website with an updated effective date. Continued use of our site constitutes acceptance of the revised policy.
12. Contact Us
For any privacy-related questions or concerns, please contact:
J. Henry Plumbing, LLC
5518 Old Railroad Bed Rd, Toney, AL 35773
Email: service@jhenryplumbing.com
Phone: (256) 585-5483
Website: https://www.jhenryplumbing.com
